Support
How can we help?
Light Chop LLC makes mobile apps, including GYST and Starway. If you have a question, found a bug, or need help with your account, email us. A real person reads every message.
We usually reply within 2 business days.
What to include
To help us sort things out quickly, please include:
- Which app you’re writing about (for example, GYST or Starway) and which device you’re using.
- Your app version (usually in the app’s Settings) and your device’s software version.
- What you were trying to do, what happened, and what you expected to happen.
- Steps to make it happen again, if you can.
- A screenshot or screen recording, if it helps.
- The email address on your account, if your question is about your account.
Please don’t send passwords, full card or bank numbers, or other sensitive personal details by email.
Frequently asked questions
When will your apps be available?
GYST and Starway are still in development. We’ll share the news here when they’re ready.
How much will your apps cost?
We haven’t announced pricing yet. We’ll be clear about it before launch.
How do I delete my account and data?
Email support@lightchopllc.com from the address on your account and ask us to delete it. We’ll confirm once it’s done. See our Privacy Policy for details.
I found a bug. What should I do?
Thank you. Email us with the details listed above under “What to include.”
Can I suggest a feature?
Yes, please. Email us your idea. We read every suggestion, even if we can’t build them all.
Who makes GYST and Starway?
Both are made by Light Chop LLC, an independent mobile app studio based in Albuquerque, New Mexico.
About Light Chop LLC
Light Chop LLC is an independent mobile app studio, a New Mexico limited liability company based in Albuquerque, New Mexico.